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We are
striving to provide the best possible total solution to each of our
individual customers.
Therefore, we have a range of highly educated people ready to support
our customers within application and instrumentation.
Instrument Support & Services
Eskan
Teb Asia has a service organization with the goal to service all
customers. We take responsibility for all kinds of after sales services
(training, installation, warranty & 10 guaranty).
We are
proud to state that within the last 5 years we have not charged any of
our respected customers for after sales services and all of our services
have been free of charge.
Technical Support & Services
Eskan
Teb Asia will make sure that it’s customers always get fast advice and
troubleshooting to our reagents.
Eskan
Teb Asia’s technical support team will be pleased to assist you with the
following:
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The right choice of
antibody, probe, or kit for your specific needs
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Suggestions for product
optimization
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Technical tips
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Application notes for
Turbidimetry and Nephelometry.
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Material safety
datasheets
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Certificates of
analysis
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Brochures, flyers, and
handbooks on products
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New products
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Training courses
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Other services...
For
companies that we do not represent, we have facilities to accept their
after sales services in Asia too, by making contract for installation,
training, warranty, and 10-year after sales services.
Our
prices could be a lot more cost efficient considering that your company
will not have to use your very specialized doctors and engineers.
Training
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We are responsible for sufficient training
for all instruments, Moreover the customer can ask for extra
training
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We have training programs for “IHC”
(immunochemistry) every month.
We also arrange private training courses for customers
who are starting “IHC” for the first time,
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The customer can always ask for training
courses on all products that we represent.
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Besides training courses, the customer can
always ask for brochures, catalogues, working procedures &
literature.
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All training courses are free of charge
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